How Can We Help You?

I have been working with Advanced Professional for about two years, and my experience has been outstanding. My account manager, Linmay Ramirez, is always professional, responsive, and thorough in her communication. Whenever I have a question or need assistance, she responds promptly and makes sure I understand exactly what needs to be done.
One of the biggest reasons I switched to Advanced Professional was the lack of responsiveness from my previous insurance broker. In contrast, the team at Advanced Professional has consistently been available and willing to help me navigate the complexities of homeowner’s insurance.

Most recently, when Citizens informed us that our policy could be dropped or transferred to another insurance carrier, I was unsure how to interpret the notices or what actions were required. Linmay and the Advanced Professional team guided me through the process, explained everything clearly, and helped me navigate the transition with confidence.

I was initially introduced to members of the Advanced Professional team through my involvement with the FAU Alumni community, and they have exceeded my expectations from day one. Their professionalism, expertise, and commitment to client service have been exceptional.
I have already referred business to them and will continue to do so without hesitation. If you’re looking for a knowledgeable, responsive, and trustworthy insurance agency, I highly recommend Advanced Professional.

I have had the pleasure of dealing with Patty Ramaroop for many years for both my personal and business accounts. Patty has always extended herself to provide quality service, even if it meant working extra hours to “seal the deal”. You will appreciate her knowledge, quick turn around time and attention to detail. If you are in need of insurance, please reach out to Patty. She will find you the best deal and explain the entire process to you from beginning to end.

If you have a malpractice carrier that is rated highly and your agent is rated poorly, are you really getting a deal? NO! I now insist that my agents be just as good, if not better than the malpractice carrier I choose. Joe Santiago has proven himself to be just such an agent. He knows his product, supports his product and is ever amiable and helpful. We all get in a rush, it is easy in this high stress, high time demanding medical world to forget what day it is, never mind that you forgot to send out the payment. It is wonderful to have an agent who will send you a quick, gentle reminder. If the ghastly happens and one does get sued, your agent is your first resource and he better be a great one. I believe I have found such a gentleman in Joe Santiago! Go ahead, treat yourself to greatness!

Working with APS has been a tremendous experience. Whenever I have needed any additional information pertaining to a doctor, they have followed through in a quick and timely manner! The agents are great and I have enjoyed working with them on a one to one basis.

We are very satisfied with the service that we have always received from APS. Our concerns are addressed promptly and professionally. Medical Liability insurance is of utmost importance to physicians. We feel we are in very capable hands and this give us great peace of mind.

As a client for the past 16 years, we continue to receive the same great service as the first time we contacted APS. Being able to contact APS during and after business hours shows their commitment for customer service. The APS agents and staff are very knowledgeable, helpful and personable – a joy to work with. It gives us a great comfort level having APS as our insurance department and knowing that the client’s interests are always number one.